ב"ה

faq

Land and Spirit FAQ Sheet



What are the dates for the trip to Poland?

We will depart the US on Wednesday, March 11th to arrive in Poland on Thursday, March 12th. Our tour of Poland will conclude on Sunday, March 15th and we will arrive in Israel the same day. Trip cost includes Sunday night hotel accommodations in Tel Aviv.


What are the dates of the Israel trip?

The tour begins Monday morning, March 16th and ends on the evening of Monday, March 23rd.

The departure date from the U.S. is Sunday, March 15th, 2020. The return date to the U.S. is Tuesday, March 24th.

(Hotel stay is not included for Monday night, March 23rd. It is recommended to book return flights for the evening of Monday, March 23rd or early morning of March 24th, at around midnight (late Monday night).


What is included in the cost of the Israel trip?

a. Tours and Admission Fees
Guided educational tours of the sites, as well as entrance fees to all sites and activities on the itinerary are included.

The tour is uniquely designed with “options” days providing built in flexibility for a tailored experience based on the participants’ preferences submitted before the trip.

b. Hotel Accommodations
Seven nights at luxury hotels (see below).

c. Transportation
All ground transportation to all destinations on the tour throughout the trip (excluding Shabbat).

Ground transportation arrangements to and from the airport on March 16 and March 23 will be made for a group of ten participants or more arriving or departing at the same time. Ground transfers for those not traveling with a group of at least 9 other participants is not included.

d. VIP Airport Service (with group arrival)
Participants traveling with a group of ten or more will be met at the airport, whisked through customs and provided luggage transfer service directly to their hotel rooms.

e. Meals
The world-famous Israeli breakfast will be provided every day of the trip. Following is a schedule of Lunches and Dinners that are also included. During the meals provided by the tour, various programming will take place including addresses to the group by leading Israeli personalities. For the other meals, participants will be conveniently close to a choice of fine kosher restaurants and eateries.

Monday, March 16: Lunch and Dinner
Tuesday, March 17: Lunch
Wednesday, March 18: Lunch and Dinner
Thursday, March 19: Neither
Friday, March 20: Dinner
Shabbat, March 21: Lunch
Sunday, March 22: Lunch and Dinner
Monday, March 23: Dinner

f. Tips
Gratuity is not included in the price of the trip. Recommended tip per participant is $100 US to be divided between the guide, driver, hostess and group coordinator.


What is included in the cost of the Poland trip?

a. Tours and Admission Fees
Guided educational tours of the sites, entrance fees to all sites and activities on the itinerary.

b. Hotel Accommodations
Three nights at luxury hotels (see below).

c. Transportation
All ground transportation to all destinations on the tour throughout the trip. Ground transportation arrangements to and from the airport will be made for a group of ten participants or more arriving or departing at the same time.


Which hotels will participants stay at while in Israel?

Participants will spend the first two nights in Tel Aviv at the David Intercontinental or the Hilton Tel Aviv. JLI will assign participants to one of the hotels (cost is the same at both hotels). Groups will be accommodated together at the same facility.

For the latter five nights of the trip, we will be based in Jerusalem. Participants choose between accommodations at the David Citadel or the Waldorf Astoria when registering. (There is a difference in cost, see below).


Which hotels will we stay at in Poland?

Participants will spend the first night at the Ambassador Hotel in Lodz and the next two nights at the Krakow Holiday Inn in Krakow.


What is the cost of the Israel trip?

8 days, 7 nights, David Citadel as Jerusalem accommodation:
- Double Occupancy, per person $3,399
- Single Occupancy $4,824

8 days, 7 nights, Waldorf Astoria as Jerusalem accommodation:
- Double Occupancy, per person $3,699
- Single Occupancy $5,366

Please refer to the registration tab on our site for children’s rates and triple occupancy.


What is the cost of the Poland trip?

4 days, 3 nights:
- Double Occupancy, per person $1,999
- Single Occupancy $2,649

Trip cost includes Sunday night hotel accommodations in Tel Aviv.


How do I book airline tickets?

The Land and the Spirit - JLI has enlisted the services of Joy Travel to assist with flights to Poland/Israel. As one of the leading travel agencies in New York for travel to Israel, Joy Travel offers discounted rates from all major U.S. airports. They also handle connections from smaller cities which will allow for a smooth transfer to the hotel upon arrival. Joy Travel also offers the ability to pay for tickets using American Express Membership Rewards points. You may contact Joy Travel at 718-473-7622 or by email This email address is being protected from spambots. You need JavaScript enabled to view it. . Mention the Land and Spirit (JLI) group when you contact them for special rates.


How do the ‘Options Days’ work?

On four days of the trip, participants will choose from one of six tracks to join for the day. Tracks are designed around a theme such as Biblical sites, Food and Wine, Modern Israel, etc. Participants can join any track on any day for a multifaceted experience.

This unique feature of the trip will allow those returning to Israel the opportunity to see and explore new places, while those visiting Israel for the first time will be able to visit the primary, not-to-be-missed sites.

JLI or your group coordinator will communicate with you prior to the trip, to ascertain your preferences and create a tailored itinerary.


Where can I find my Invitation Code?

Each community affiliated with Land and Spirit has an Invitation Code. If you don’t know your Code, kindly consult with your local Chabad rabbi.


What about Travel Insurance?

Once you have registered for the trip and booked your airline tickets, we strongly recommend the purchase of comprehensive travel insurance and supplemental medical insurance to help protect yourself from unforeseen circumstances including: trip cancellation, interruption, and delay, baggage loss, emergency sickness or accident and more. You may contact Sima from Joy Travel to assist you in booking the coverage at 718-473-7622 or by email This email address is being protected from spambots. You need JavaScript enabled to view it. .


I am planning to extend my stay before/after the tour, are you able to assist with arrangements?

Yes. On the online registration form is a checkbox requesting help with a trip extension. If you select the appropriate box, Israel Maven Tours, the tour and travel company assisting JLI with land arrangements in Israel, will contact you to provide you with information and assistance with hotel accommodations, land transport, guides and/or suggested activities.


What are terms of payment?

All prices and payments are in US dollars. A deposit of $500 per person will be charged upon registration. Full payment of the trip will be processed by December 1st, 2019.


Do you have payment plans?

For your convenience payment installment plans are available, providing full payment has been completed by January 2020. Please contact us for more information.


What is the cancellation policy?

  • Until November 1, 2019, no cancellation fee applies and your deposit will be fully refunded.
  • If notice of cancellation is received between November 1, 2019 and December 1, 2019, a $300 cancellation fee per person will apply. All other monies received will be refunded.
  • If notice of cancellation is received between December 2, 2019 and January 1, 2020, an $800 cancellation fee per person will apply. All other monies received will be refunded.
  • After January 1, 2020, no refund is available.
  • There is no refund for sites not visited or individual program events not participated in for any reason.


Is the trip kid-friendly?

Children and teens thoroughly enjoy the awesome, fun experiences and learn a great deal on the trip. With advice from your group leader, families may plan and select the more child-friendly tracks on the tour. Go to the registration page of this site to see the children’s rates.

It is not recommended that children join the Poland trip.


I am coming by myself, but prefer the double occupancy rate, can I be assigned a roommate?

Yes. When registering, select 1 Adult with double occupancy. We will be in touch with you to arrange a suitable roommate. (Based on availability, not guaranteed).


Are there accommodations for people that have issues with mobility?

One of the advantages of the flexible nature of the tour is that it allows participants to choose options that have less walking and stairs. Discuss how much hiking and/or stairs you can handle with your group leader prior to the trip so it can be taken into consideration.


What is the weather in Israel at the time of the trip?

March is a beautiful time of year in Israel. Tel Aviv is pleasant, with temperatures averaging between 60 and 75 degrees F. Jerusalem is a few degrees cooler.


What is the weather in Poland in mid-March?

Generally, the weather in March is still cold with an average temperature of between 30 and 45 degrees Fahrenheit and low precipitation.


Is there a dress code? Any specific clothing suggested?

Comfortable clothing and footwear for walking is recommended. Include appropriate clothing and head coverings [i.e. yarmulkes, scarves] for visiting holy sites. We suggest slightly more formal attire, i.e. business casual for Shabbat and the Gala Banquet. A light jacket or sweater is recommended for after dark.


What security measures does the Land and Spirit use?

Safety and security are of utmost priority and the first consideration in planning our tour. Our tour operators are in constant contact with the "Situation Room" receiving security updates from the IDF, Israeli Police, SPNI and other security agencies. The agencies are informed of our exact itinerary and will provide us with real-time guidelines and detailed information concerning potential security threats, etc. We will not hesitate to make changes to the itinerary should they be deemed necessary. As a precaution, we will be traveling to Hebron in armored buses, accompanied by armed security personnel. All the hotels we will be staying at have 24-hour security.


Which charities does the JLI Land and Spirit support?

The JLI Land and Spirit is not affiliated with any charities in Israel or in Poland and there is absolutely no solicitation allowed on the trip. Participants seeking philanthropic opportunities may request suggestions from their group leader.